Unlock your organization's full potential: Boost productivity by 30%, slash time-to-market, and skyrocket customer satisfaction.
Untie the knots in your business, and give it the growth it deserves.
Business Improvement &
Operational Excellence Expert,
Ti3 Consulting
.
Happy Clients
Transform with conifdence
Attentive, tenacious and reliable in helping us get to the bottom of the things we want to change; providing us with structure and clarity on the path forwards. In particular, getting to grips with some hefty processes and helping us re-engineer for the future.
Deliver results
Instrumental in designing the new Target Operating Model with new ways of working. The results were very positive with engineering productivity rising by circa 20%, bringing major operational efficiency in customer service.
Drive Operations Transformation
Instrumental in helping us understand our as-is process pain points, providing recommendations on a new operating model & building out our to-be frameworks. I found the entire process incredibly valuable, he is mindful, supportive, & help really untangle the knots in your processes with ease & efficiency.
Simplify journeys
Provided outstanding support in our large scale transformation programme. His expertise in consolidating systems, processes & platforms led to significant performance improvements, simplified user journeys driving cost savings & operational efficiency.
Reduced Time to Market
Ability to simplify complex propositions and customer journeys reduced pre-sale lead time by 75% and significantly reduced operational overhead costs, making the new product commercially viable. Highly recommended!
Design and operationalise TOM with confidence
I highly recommend them for the ability to design and facilitate the implementation of a Target Operating Model with improved processes, data & systems.
Mapping the way to a more insightful business
Wealth of knowledge in processes, technical expertise, and unwavering passion for detail has allowed us to map all our customer and retailer processes. As a business, we have gained valuable insights into how we operate.
Wrestling with tangled, complicated, and inefficient processes?
Are you finding yourself stuck in any of these situations?
Frequent Errors and Rework
Are endless errors and rework draining your productivity?
Longer Service Lead Time
Is your competition delivering faster service?
Missed Deadlines & Delivery Delays
Deadlines are frequently missed without teams taking accountability.
Customer Complaints & Dissatisfaction
Firefighting client issues is a daily routine.
Increased Customer Churn
Inconsistent quality is costing customers.
Low Employee Morale
Right people are stuck in the wrong tasks.
Low Margins
Bloated operating costs are eating away profits.
Difficulty in Scaling Operations
Expanding AS-IS Operations would lead to further resource depletion.
Will double-digit improvements in the areas below give you a competitive advantage?
Slash service lead times by up to 50% and accelerate customer engagement.
Deliver flawless service each time, and turn unhappy customers into loyal brand advocates.
Go from 'frequent errors and rework' to 'Right first time, every time' within 12 weeks.
Balance workloads to prevent burnout and boost engagement.
Free up capital for growth by reducing operating costs.
Future-Proof Your Business: Adapt to change with ease and stay ahead of the curve.
Boost Your Bottom Line: Increase profitability and unlock the true value of your business.
Transforming businesses through 25+ years of proven Operational Excellence expertise
- Simplifying Business : Consolidated 20 diverse practices into One Standard New Ways of Working.
- Expertise you need : Experience to work in Small Scale Projects to multiple £100M+ transformation programs.
- Boosting Productivity : 10-30% so far.
- Reducing time to market : 75% so far.
- Quickly picking up new domains, building trust, and seamlessly integrating into the organisational culture.
- Facilitated consolidation of 1M+ records across diverse platforms to create a Single Source of Truth.
- Delivered multiple major Operational Efficiency to Medium & Large Scale Organisations.
Let’s discuss how we can add value to each other!
My Expertise
I collaborate closely with your team, empowering them by sharing my expertise at every step of the journey, and leave you in safer hands.
Bring efficiency through better Data & Technology
I drive company-wide transformations.
Hear what Flixmedia, my most recent client, says.
Why Me
70% of digital transformation programs fail to achieve their objectives. - Harvard Business Review
“Transforming how we operate is less daunting when you have Ti3 Consulting on your side. Their thought leadership has made it possible to challenge our thinking and enabled us to look at things differently, with fresh eyes.”
– COO, E-Commerce Client
Only 30 % of transformations deliver the desired results. - The Boston Consulting Group (BCG)
“The results were very positive with engineering productivity rising by circa 20%.”
– Head Business Improvement, Facility Management Client
Companies with strong operational excellence programs can achieve up to 50% higher productivity than their peers. - McKinsey & Company
“Ti3 expertise in consolidating systems, processes & platforms led to significant performance improvements, simplified user journeys driving cost savings & operational efficiency.”
– Head of Telecoms Operations, Telecom Client
Transformations are 2.6 times more likely to succeed when employees feel involved and engaged through trust and collaboration. - McKinsey & Company
“Ti3 Consultants quickly built trust with key people, created a collaborative culture, and have definitely changed mindsets across the entire business on how we will approach further transformation projects in future.”
– Operations Director, E-Commerce Client
External consultants typically need 2 to 4 months to learn a new domain before effectively assisting clients in transformation programs.
“The team has impressed me with how they have risen to the challenge of getting to grips with a new business domain, exceptionally quickly.”
– COO, E-Commerce Client
Companies that engage expert consultants in their transformation initiatives have a 70% higher success rate compared to those that do not. - BCG Global
“Aligning 30+ operational groups & multiple vendors requires exceptional leadership, which Ti3 excels at.”
– Program Manager, Tier 1 Telecom Client
Organizations that implemented system integration and automation reported an average cost reduction of 24% in operational expenses. - Cflow
“Ti3 exceptional skills were evident in successfully integrating CRM & establishing complex integration between 10+ service providers across Europe.”
– Portfolio Practice Lead, Retail Client
Average of projects exceed budgets by 38% and missing deadlines by 17%. - PMI
“Ti3 were fantastic, projects were delivered on time and on/under budget, Huge credit.”
– Commercial Finance Director, E-Commerce Client